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Andrea Richards, Senior Vice President
Andrea has built her career with a focus on adhering to Quester’s disciplined approach to linguistic analysis. As a cum laude graduate in Psychology and English from Buena Vista University, Andrea’s sensitivity to the nuances in language helps reveal the actionable insights within qualitative data. Over the past 15 years, Andrea has had, and continues to play, an instrumental role in the development of Quester’s software tools, including Socrates as well as Aristotle. Her work has resulted in new product offerings, efficiency improvements, and solid partnerships across the research industry. Andrea’s primary goal is to find new applications for our technology while holding true to the core values of Quester’s unique methodology.
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Andrea Joss, Director of Research
With a background in English/Professional Communication at Iowa State University, Andrea joined Quester over a dozen years ago as a moderator in the Field Department. She has been happily involved in the evolution of the company and the focus on technology and growth of Socrates and Aristotle. She applies her moderating background to helping Socrates conduct engaging and in-depth interviews, and uses her linguistic analysis skills to develop insightful findings. She enjoys the unique challenge of crafting an individual project from start to finish, working closely with clients to ultimately provide the answers they really need. Her overarching goal is to make sure everything Quester provides makes her clients look good. She loves the one of a kind environment at Quester, both the differentiated approach to research, as well as the talented, wonderful, giant-brained people who make the magic happen.
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Alexander D. Parrish, Account Manager
After graduating Iowa State University with a B.S. in Business Management and International Business, Alex Parrish joined Quester in 2005. Early in his Quester career as an Analyst, Alex conducted in-depth interviews over the phone and in-person before Socrates “replaced” him as a moderator. As an Account Manager, Alex works with clients to design research to address their unique business or communication objectives. He likes getting into the nitty gritty of consumer responses and enjoys the challenge of painting a picture worth a thousand respondent words to tell a richer, more engaging story for our clients. Although he tends to annoy his friends with his probing and always asking for more definitional meaning, he loves trying to figure out what motivates people, how they go about making decisions, as well as listening to their unique stories and getting a glimpse into their world using Socrates.
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Nichole Clinkinbeard, Account Manager
With a background in Psychology and Sociology from the University of Iowa, Nichole has a passion for understanding the way people think and how their thought process impacts their behavior. The past 10 years at Quester have given Nichole the opportunity to apply her passion to help clients understand the impact language, used in communications, has on the thought process of consumers, and ultimately determine the meaning behind the meaning of product communications. Applying Quester’s Psychiatric and Linguistic techniques, she strives to understand the impact, of even the slightest, language nuances can have on decision making. As an Account Manager, Nichole designs research to ensure we meet the unique objectives of every client, and most importantly, translate learning’s into actionable steps that will ultimately impact the bottom line. Nichole’s goal is to make the research process easy, fruitful, and even exciting for clients.
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Hannah Collins, Account Manager
Hannah is excited to have started her marketing research career as part of the Quester team. Her background in marketing with an emphasis on marketing research gives her a solid foundation to work with both quantitative data and Quester’s unique method of collecting in-depth qualitative interviews to provide detailed and actionable results to clients. Hannah is dedicated to becoming an expert in study design and qualitative analysis, to assure that our clients get the most efficient and successful results at all points in the research process.
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Brian Pins, Research Analyst
Brian is a graduate of the University of Iowa and earned a degree in Psychology, with an emphasis in human relations. Whether through coaching little league, or working on day-to-day opportunities with everyone at work, Brian is devoted to understanding others’ perspectives, and helping them achieve their goals. For over 8 years, Brian worked on process improvement, documentation, and delivered tools to help others succeed in their roles. Today, as a Research Analyst, Brian is driven to share the consumers’ perspective with our clients by understanding what works, how they think, and how meaningful messages are. Brian also aims to provide clients with the knowledge necessary to make their job easier when consumers are lost or won.
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Chris Marshall, Research Analyst
Chris joined the Quester team in September 2009 after graduating from Iowa State University with a BA in Advertising. During her time studying advertising at Iowa State, Chris focused her learning around consumer behavior and creativity. Now, with Quester, Chris applies her knowledge digging deep in the consumers’ mind to answer tough questions for our clients’ unique needs. When Chris isn’t analyzing the thoughts and feelings of others, you can find her learning more about the complex Socrates and what makes him tick. Chris’s favorite thing about working at Quester is being able to apply her creative thinking skills to help benefit our clients as well as Quester.
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